At Vineforce IT Services Pvt. Ltd., your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.vineforce.net.

By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We only collect personal information when you choose to provide it. This may occur when you:

• Register for an account

• Contact us via email

• Subscribe to newsletters or offers

• Enter a survey, contest, or promotion

• Make a purchase or submit payment information

In the future, we may collect additional personal or non-personal data to improve your experience.

2. How We Use Your Information

We use your data to:

• Deliver requested services or products

• Communicate with you about your account or inquiries

• Improve site performance and user experience

• Send promotional offers (only if you opt-in)

3. Sharing with Third Parties

We do not sell or rent your personal information. We may share your information with trusted third-party partners for purposes like:

• Customer support

• Delivering products or services

• Conducting statistical analysis

• Sending communications on our behalf

All such partners are obligated to maintain the confidentiality of your data and may only use it to perform these specific tasks.

In some instances, we may disclose your information if required to:

• Comply with legal obligations

• Protect the rights or property of Vineforce IT Services Pvt. Ltd.

• Ensure the safety of users or the public

4. Automatically Collected Information

We may automatically collect certain technical data when you use our website, including:

• IP address

• Browser type

• Access times

• Referring website

This information helps us maintain site performance and analyze general usage trends.

5. Cookies

We may use cookies to personalize your experience on our website. Cookies help:

• Remember your preferences

• Simplify login and form-filling

• Provide customized content

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to certain features.

6. Data Security

We implement strict measures to protect your personal data from unauthorized access or misuse, including:

• SSL encryption

• Encrypted databases

• Microsoft Azure-secured services

Please note that no internet transmission is completely secure. While we strive to safeguard your information, we cannot guarantee 100% security.

7. Your Right to Deletion

You may request that we delete your personal data from our records, and we will also notify our service providers to do the same. However, we may retain information if necessary to:

• Complete ongoing transactions

• Comply with legal obligations

• Detect fraud or resolve security issues

• Fulfill contractual requirements

• Conduct research (with your consent)

• Maintain internal records aligned with your expectations

8. Contact Us

If you have any questions about this Privacy Policy or feel that we are not in compliance, please reach out to us:

Vineforce IT Services Pvt. Ltd.

Plot No. A‐45 Quark Atrium, Industrial Area, Sector 74, Mohali, Punjab

Email: [email protected]